FAQs
ORDER PLACEMENT
How do I place an order?
You can add the items to you cart from our store page. Once you are ready to proceed with the order, move to the cart and click "Checkout". Follow the later instructions for shipping and payment information.
We are ready to help you with any step. You can reach out to us at +91 9800808164.
SHIPPING INFORMATION
What types of shipping do you offer, and what are your rates & return policies?
For information about our shipping rates, return policy and warranty information, please see our Shipping & Returns page.
Do you ship Pan India?
We deliver across India.
How do you calculate shipping?
Shipping is free for orders above RS. 200.
Do you ship Global?
International shipping is on hold due to COVID-19 situation
PAYMENTS
Is there any preferred payment method?
You can select your own preferred method at checkout. We accept secure payments.
Is COD Available?
Yes, its available.
RETURNS AND REFUNDS
If a product gets damaged upon delivery - we will send you a replacement.
We do not offer any refunds for ANY products sold on our website. Goods once sold cannot be returned.
We can only offer an exchange for another product after deducting 15% as reverse shipping charges on your total invoice value.
BLENDS
Do you add any preservatives or artificial flavors in your teas?
No, our teas are handcrafted from the finest tea leaves and natural and organic ingredients.
TEABAGS
Can I use the tea leaves again after brewing them once?
Yes, you can re-brew it once more but would have to steep for longer. The best brew of course is the first one!
GIFTS
Do you take bulk orders?
Yes, we do take bulk orders. To place any bulk order, you can reach out to us and provide us with a quantity and a delivery date. Since our products and resources are handcrafted, we need a few days to prepare the order.
Are the baskets made out of wood?
Yes, the gift baskets are made out of the finest and strongest wood from the foothills of Himalayas